Shipping policy

At Tennex, we are committed to ensuring that your orders reach you quickly, safely, and with complete transparency. Please read our shipping policy below for a clear understanding of how we handle deliveries.

Free Shipping: We offer free standard shipping on all orders, across India. No hidden costs, no surprises at checkout.

Reliable Delivery Partners: We work with trusted third-party logistics providers who are known for their wide coverage and delivery efficiency across India. Please note that our shipping timelines and delivery processes are governed by the Terms & Conditions of these logistics partners.

Focus on Quality and Reach: Without compromising on quality, we collaborate with only the most reliable logistics partners in the industry—ensuring safe, timely deliveries even to the remotest locations.

Express Delivery (Optional): Need your order faster? We offer Express Delivery options at an additional cost of Rs 250. Applicable premium delivery charges will be displayed at checkout.

• Orders received before 11:00 AM on any working day are usually processed and shipped the same day.
• Orders placed after the cutoff time or on holidays/weekends will be processed over the next 1–3 business days.
• You will receive shipping and tracking information as soon as your order is dispatched.

Delivery Timeline: Please allow:

• 1–3 business days for order processing and dispatch.
• 4–7 business days for standard delivery, depending on your location.
• In most cases, delivery is completed within 7–10 business days from the date of order.
• • 3-5 business days for express delivery, depending on your location.